Gove Restoration llc Earns Esteemed 2016 Angie’s
List Super Service Award
Award reflects company’s consistently high
level of customer service
Gove Restoration llc has earned the home service industry’s
coveted Angie’s List Super Service Award, reflecting an exemplary year of customer
service to members of the
local services marketplace and consumer review site in
This achievement is particularly significant as Angie’s List experienced
unprecedented member growth in 2016.
More than 1.6 million consumers, many of whom
were eager to quickly hire highly qualified service pros, joined Angie’s List after
the company added a new, free membership tier.
“Companies that can meet higher demands without missing a beat in
their exemplary performance standards truly do stand apart from their peers,”
said Angie’s List Founder Angie Hicks. “Only a fraction of the thousands of
companies in the Connecticut home renovation and remodeling market were able to
List Super Service Award 2016 winners have met strict eligibility requirements,
which include an “A” rating in overall grade, recent grade, and review period
grade. The SSA winners must also be in good standing with Angie’s List, pass a
background check and abide by Angie’s List operational guidelines.
“We are incredibly honored to receive this award for the fourth
year in a row. Adam and I strive to develop strong customer/contractor
relationships in an effort to provide the best quality and service possible and
we are thrilled that our customers have had such wonderful remodeling
experiences with us. We look forward to 2017 and will continue to keep our quality,
trustworthiness, and integrity at the forefront of Gove Restoration. Thank you
for your support!” – Matt Gove, co-owner, Gove Restoration llc.
Service company ratings are updated daily on Angie’s List as new,
verified consumer reviews are submitted. Companies are graded on an A through F
scale in areas ranging from price to professionalism to punctuality.
For more than 21 years, Angie’s List restricted access to its
verified reviews to consumers who paid membership fees. When the company
removed that barrier, some companies worried that the new, non-paying members
would not be as engaged as members of the past. Experience has shown, however,
that these newly added members are just as engaged – across all age groups – as
prior members. Also, because the company continues to adhere to its review
verification process, there has been no degradation of review quality.
“The biggest change at Angie’s List is that we are connecting even
more consumers to high quality service professionals,” Hicks said. “And that’s
good for everyone.”
Angie's List helps facilitate happy
transactions between more than 4.5 million consumers nationwide and its
collection of highly rated service providers in more than 720 categories of
service, ranging from home improvement to health care. Built on a foundation of
more than 10 million verified reviews of local service, Angie's List connects
consumers directly to its online marketplace of services from member-reviewed
providers, and offers unique tools and support designed to improve the local
service experience for both consumers and service professionals.